8mbd's Privacy Policy
The security of your personal information is our top priority. In this policy, we explain in detail how your data is collected, used, and protected.
Introduction & Scope
8mbd ("we", "us", or "the platform") operates a secure and reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") tells you what information is collected about you when you use our website 8mbd.lat, how that information is used, and what your rights are.
This Policy applies to our website, mobile version, and all related services. By using 8mbd's services, you are considered to have consented to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services.
We may change or update this Policy from time to time. We will post a notice on the website for any significant changes. The latest version will always be available on this page.
Information We Collect
8mbd collects various types of information for different purposes. This information comes mainly from two sources: (a) what you provide directly, and (b) information collected automatically while you use our platform.
Full name, date of birth, national ID number (where applicable), email address, and contact details.
Deposit and withdrawal history, payment methods used (bKash, Nagad, Rocket, Upay), and related account identifiers.
IP address, browser type and version, device type, operating system, and login date and time.
Betting history, win/loss records, preferred game categories, session duration, and overall gaming patterns.
Live chat messages, email correspondence, and support ticket details.
Browsing behavior and preference data collected through cookies, local storage, and similar technologies.
Purpose of Using Information
8mbd uses the information we collect only for the following legitimate purposes. We never use your information for unnecessary or unauthorized purposes.
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Account management & verification: Creating your account, confirming your identity, and preventing unauthorized access.
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Service delivery: Operating all core services including betting, gaming, payment processing, and bonus distribution.
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Fraud prevention & security: Detecting suspicious activity, preventing fraud and money laundering, and maintaining platform security.
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Customer support: Helping resolve your questions and issues, and providing effective support via live chat and email.
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Responsible gaming: Monitoring your gaming patterns to identify potentially problematic behavior and providing necessary assistance.
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Service improvement: Analyzing user experience to improve the platform's functionality and quality.
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Legal compliance: Complying with applicable laws and regulations and meeting the requirements of relevant authorities.
Information Sharing & Disclosure
8mbd does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, certain information may be shared in the following limited circumstances:
Limited information is shared with trusted third parties to provide payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and fraud detection services. These partners may only use the information for the specified purpose.
We may be legally required to provide relevant information in response to a court order, legal process, or a lawful request from a competent authority.
Where necessary to protect the security of the platform or other users, relevant information may be shared with security agencies.
In the event of a merger, acquisition, or other business restructuring, user information may be transferred to the new entity, but will remain protected under the terms of this Policy.
Data Protection Measures
8mbd has put in place state-of-the-art technical and procedural security measures to protect your information. Our security framework consists of the following key components:
Encryption Technology
Our platform uses industry-standard SSL (Secure Sockets Layer) encryption, which keeps all data transferred between you and our servers secure. Financial transaction information is protected with a particularly high level of encryption.
Secure Data Storage
Your information is stored on secure servers accessible only to authorized personnel. Passwords and sensitive data stored in the database are protected using hashing.
Access Controls
Access to information is controlled on a "need-to-know" basis. Only employees who require specific information to carry out their responsibilities can access it.
Regular Security Reviews
Our security team regularly monitors systems, identifies potential vulnerabilities, and resolves them promptly. Immediate action is taken whenever suspicious activity is detected.
However, no digital system is 100% secure — there are inherent risks in transmitting data over the internet. We therefore recommend that you use a strong, unique password and never share your login details with anyone.
Cookies & Tracking Technology
8mbd uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us remember your preferences and improve the quality of our service.
Essential for login sessions and security. The website will not function properly without these.
Used to analyze user behavior and improve the quality of our service.
Used for language preferences, display settings, and other personalized experience features.
Essential cookies used for fraud detection and platform protection.
Cookies can be disabled by changing your browser settings, though this may limit some website functionality. Our cookies never store your financial information or password.
Your Rights & Controls
As a user of 8mbd, you have the following rights regarding your own information. Contact our support team to exercise these rights.
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Access: You can find out at any time what information we hold about you and request a copy of it.
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Right to rectification: If any information stored in your account is inaccurate or incorrect, you can request that it be corrected.
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Right to erasure: In certain circumstances you can request that your information be deleted, though some information may need to be retained for a set period due to legal or regulatory obligations.
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Right to object to processing: You can object to certain types of data processing, particularly for direct marketing purposes.
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Data portability: You have the right to request your information in a structured, machine-readable format.
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Withdrawal of consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
Data Retention & Deletion
8mbd retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
Information for active accounts is retained for as long as the account remains active. Even after an account is closed, financial transaction records and security-related information are retained for the period required by law. Once the specified retention period has passed, stored information is securely deleted or fully anonymized.
Information collected for communication purposes (such as support chat history) is retained while your account is active and for a limited period after account closure, to help ensure service quality and assist with any potential disputes.
Protection of Minors
8mbd's services are for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is in place at the time of account registration.
If we become aware that information from a minor has been collected inadvertently, we will immediately close that account and delete the associated information. If you believe a minor has created an account on our platform, please contact us immediately.
Policy Changes & Notices
8mbd may review and update this Privacy Policy from time to time. Depending on the nature and extent of the changes, we will notify you in the following ways:
- By updating the "Last updated" date at the top of this page.
- By posting a notice on the website for significant changes.
- By sending a message to your registered email address for important changes.
Continued use of 8mbd's services after a change has been made will be taken as your acceptance of the updated Policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your information, please get in touch with us. Our data protection team will respond to your request as soon as possible.
When contacting us, please clearly state your registered email address and the details of your request. This will help us process your request quickly and accurately.
For other legal information about 8mbd, see our Terms & Conditions and Responsible Gaming pages.